Nobody likes sitting in traffic, least of all your Subscribers.
There’s nothing more frustrating to subscribers than seeing the “No Signal” symbol, having calls drop or experiencing regular network congestion. Poor network performance hits net promoter scores and other important KPI’s where it hurts. Balancing performance against demand within ever-evolving and complex network environments is a challenging task. You want to offer the rich services and speeds your subscribers demand, but need the confidence that you have the capacity to handle it. And if you do, can you find it easily when you need it most?
You need a real-life view of the traffic flowing across your network from end to end at any given moment. You need to see where the hot spots exist in real-time, to make re-routing decisions immediately. And you need to see trends over time to forecast traffic issues and make smart decisions to plan for upgrades, new services and technology rollouts. The right automated performance management system with easy to read dashboards, can be truly transformational. It’s like having control of the traffic lights and the power to keep them on green all of the time.
Life is complex enough.
New technologies, new equipment and new demands on capacity, only increase the challenge of planning for today, whilst optimizing for the future. Add to this the daily struggle to keep CAPEX under control, and achieving capacity planning goals can feel like a juggling act at times.
With the need for efficient networks, optimized for today and future proofed for tomorrow, you need dynamic, network analytics and clever, intuitive tools to make truly transformational planning decisions, smartly and efficiently.
And to make life easier, your real-time and trending data should all be in one place, making the complex job of network planning, a whole lot simpler again.
Knowing every element in your network is critical to avoiding traffic congestion and guaranteeing the smooth introduction of new and exciting services.
Forecasting capacity in advance and traffic patterns after rollout of new services is essential to maintaining efficient, healthy networks and happy subscribers.
And being able to predict capacity bottlenecks and automatically re-route traffic to avoid them requires a complete picture of the network assets at your disposal.
Intelligent and accurate inventory and asset management across the entire network is key to make sure you and your subscribers get the most from it.
Increased productivity, faster time to market and OPEX reductions combine to deliver truly transformational business results.
Smooth processes and efficient OPEX, whilst continuing to delight subscribers with new and exciting services, are what keep you ahead of the game.
But with multiple vendors, increased network complexity and often disconnected silos internally, this goal can feel like a fantasy.
You need seamless, standardized and fully automated workflows that unite teams around common data and network intelligence to make the dream of transformational efficiency, a reality, today.
Times have changed. Being mindful of operational and capital expenditure is no longer just a consideration of the CFO.
Efficient organizations, committed to ongoing transformation, need deep insight into the costs of operating and continually improving themselves. This is even more critical in the margin squeezed telecoms space, where operators are constantly striving to rollout costly new services and technologies to gain a competitive edge and keep ahead of the game.
You need an advanced Cost Engine linked to your assets and operations to give you deep insight into the costs of owning, running and developing your network. You need analysis and reports that tell you where the money is being spent right now and help you predict the financial impact of the decisions you need to make for the future. And you need the ability to reconcile your third party costs such as leased lines to make sure you’re only paying for what you use.
Just knowing a network fault exists, is no longer enough.
It's costly and complex to identify problems and the risk of churn when performance is compromized, is substantial. You don't just need to know that a fault exists; you need X-Ray vision to see exactly where and what it is. You need a system that picks up the root cause of problems dynamically, intelligently and automatically, so you can quickly adapt to changing conditions, without spending hours on manual processes.
And squeezed margins call for OPEX-sensitive solutions.
Imagine the transformational power of pinpointing faulty equipment instantly and accurately on a map, with clear graphics and a precise description of the culprit, right down to the very last port.
The result: super-powered visibility and spectacular detail of issues across your network. That's faster, cost-effective resolution of problems your subscribers, your engineers and even your CFO will love.